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Etruria & Hanley — Neighbourhood Policing Team

Local policing team in the Staffordshire Police area: contact routes, current priorities and public events.

All Staffordshire Police neighbourhoods

The Etruria and Hanley area include Stoke-on-Trent City Centre, which is the largest shopping centre in Staffordshire and hosts the largest night time economy across the area. Festival Park was once the site of the national garden festival. It covers a huge location and is still expanding across the area once used by Shelton Bar steel foundry. There is now a vast selection of retail, light industry and leisure activities in the area. Etruria is a mainly residential district of mainly terraced housing, but is also home to the Etruria Industrial Museum.

Contact the team

telephone
101

In an emergency always call 999. For non-emergencies call 101 or use Staffordshire Police's online reporting.

Recorded crime — June 2026

293 street-level crimes recorded within this team’s boundary.

Compared with May 2026 (307): ▼ 14 (5%) lower. Recorded-crime counts fluctuate month to month.

  • Violence and sexual offences71 · 24%
  • Anti-social behaviour70 · 24%
  • Public order43 · 15%
  • Shoplifting41 · 14%
  • Criminal damage and arson16 · 5%
  • Other theft11 · 4%
  • Burglary10 · 3%
  • Robbery9 · 3%

Street-level open data from data.police.uk (Open Government Licence v3.0), counted within this team’s official boundary. Locations on data.police.uk are approximate — snapped to anonymised map points near where each crime occurred — so figures are a guide, not an exact address-level count. Captured 2026-08-08.

What happened to reported crimes — June 2026

242 recorded outcomes logged within this team’s boundary.

  • Investigation complete; no suspect identified117 · 48%
  • Unable to prosecute suspect79 · 33%
  • Awaiting court outcome30 · 12%
  • Local resolution10 · 4%
  • Action to be taken by another organisation2 · 1%
  • Further action is not in the public interest2 · 1%

Recorded outcomes from data.police.uk (Open Government Licence v3.0). A crime and its outcome can fall in different months, so these do not map one-to-one onto the crime counts above. Captured 2026-08-09.

Current priorities

Anti social behaviour

Local officers are working in conjunction with the Rough Sleepers Team to verify rough sleepers and look for alternative accommodation and provide the correct support to prevent crime. We continue to work alongside the commissioned service for rough sleeping, Brighter Futures who run Hanley Connect, a drop-in centre for service users to receive the offers of housing and drug / alcohol support along with facilities such as clean clothes and showers. We have increased patrols in this area by way of PCSOs responding to ASB hot spots and patrolling specific locations within Hanley Town centre. Enforcement will be used where appropriate and the use of Community Protection Warnings and notices are frequent along with the use of Criminal Behaviour Orders under more serious circumstances. Section 34 Dispersal Authorities are used when appropriate to remove problem people from specific areas of the Town Centre.

Set: 2025-12-05

Off road bikes

We are aware of the on going concerns raised by residents and members of the community about the use of off road bikes. As a result, our road crime team will continue to spend time in the areas. We have arranged targets operations using a variety of resources including our road crime team, Staffs off road bikes, drones and the fixed wing plane. This has been on going through the summer. This has also involved local officers engaging with petrol stations schools and joint visits with local housing officers to address problem properties. Operation Transom and Operation Reclaim is our response to nuisance off-road bikes. In conjunction with the Local Authority, we are trying to identify riders of the bikes, both through police reported incidents and information received by the Local Authority. Where the evidence allows, we are carrying out seizures of bikes and prosecuting riders. There have been occasions where riders have been identified as residing in Local Authority housing and tenancy breach action has been taken.

Set: 2025-12-05

Anti Social Behaviour

This has been identified as an area historically high in serious violence and as such, is an area dedicated for patrols using government funding with officers carrying out foot patrols in the worst affected streets. Other locations have been identified for ASB mainly from gathering youths and other areas have been targeted for patrols by PCSOs in support of youth provision for the area.

Set: 2025-12-05

Dealing with shoplifting and rough sleeping.

Shoplifting is a common crime in the main retail areas such as Potteries Shopping Centre and Festival Park. Work is being done with the Early Intervention and Prevention Unit to offer advice and report where improvements to stores can be made to help prevent shoplifting before it happens. Early sweeps of the location are also in place to engage with any rough sleepers found and to link them in with the Rough Sleeper’s Team in an attempt to get them verified as rough sleepers. We will continue to target repeat offenders not only with criminal convictions but also with Community Protection Notices and post-conviction court orders such as Criminal Behaviour Orders where appropriate. We will continue to work closely with the various businesses to ensure that where possible, crime and anti-social behaviour is prevented and that suitable punitive action is taken where prevention has failed. We also work closely with PABCIS who monitor shoplifters and repeat offenders and work with the stores closely to provide advice.

Set: 2026-03-09

Preventing and disrupting drug offences.

Local residents have expressed concerns over drug use in the local neighbourhood. Our local officers are working hard to collate intelligence which allows us to action Warrants and work with the council regarding tenancy of offenders. If you suspect illegal drug use in your local area, we encourage members of the public to report this to police using 101, the online reporting system or Crimestoppers. We will work with partners to support persons where possible but will also look to disrupt and be robust regarding repeat offenders.

Set: 2026-03-09

Anti-Social Behaviour including Begging

Local officers have been working hard to secure orders against individuals who are begging, causing ASB and disrupting businesses. This involves working with the rough sleepers team and completing daily check ins with persons who are sleeping rough and causing such issues. Many persons have been served a community protection warning or notice and this prohibits them from committing certain behaviours otherwise they will be liable to arrest. Members of the public are encouraged to report such persons to the police and council so that we can provide support and signpost persons to services that may assist them.

Set: 2026-03-09

Public events & surgeries

Tesco Police Surgery

2026-07-15 · Tesco Extra Clough Street Hanley

Festival Park Morrisons Drop In

2026-07-16 · Morrisons

PCSO Street Meet

2026-08-24 · Century Street, Hanley (Mobile Police Bus)

Event listings reflect the last data refresh — check the official team page before attending.

Team locations

  • Longton Police Station (station)Sutherland Road, Longton, ST3 1HH
Official Etruria & Hanley team page on Staffordshire Police's site

Nearby teams in Staffordshire Police

All Staffordshire Police neighbourhood teams →

Source: data.police.uk API · Licensed under Open Government Licence v3.0 · Fetched 2026-07-13. BlueLineHub is independent and not affiliated with Staffordshire Police.