Safeguarding & Welfare
Crisis lines, welfare organisations, and mental health resources for officers and their families.
Unofficial independent resource — always verify with official sources (College of Policing, your force, PFEW).
In Crisis Right Now?
If you or someone else is in immediate danger, call 999 now.
- Samaritans — free, confidential, 24/7
116 123(free from any phone, no mobile data needed)
jo@samaritans.org - Crisis Text Line — Blue Light programme
Text BLUELIGHT to 85258
Free, confidential, 24/7. Specifically for emergency services and blue light workers. - Campaign Against Living Miserably (CALM)
0800 58 58 58(5pm–midnight daily)
Oscar Kilo — National Police Wellbeing Service
Oscar Kilo is the National Police Wellbeing Service, developed specifically for police officers and staff. It provides evidence-based wellbeing resources, the Blue Light Wellbeing Framework, force wellbeing leads directory, and the “Be Well” hub covering physical health, mental health, financial wellbeing, and sleep.
Oscar Kilo resources are free and do not require you to identify yourself to your force. You can access self-guided tools, podcasts, and peer support resources directly on their website.
Police Care UK
Police Care UK is the leading charity supporting police officers, staff, and volunteers who are experiencing trauma, injury, or mental ill-health as a result of their service. Their services include:
- Specialist trauma treatment and psychological support
- Practical and financial support for those injured on duty
- Family support for those affected by a loved one's policing career
- Research into policing and trauma
Police Care UK supports serving officers, retired officers, and police families. You do not need a referral — you can self-refer via their website.
Mind — Blue Light Programme
Mind's Blue Light Programme provides mental health support resources specifically developed for emergency services workers, including police officers. Resources include peer support toolkits, line manager guides, and self-help resources for stress, anxiety, and PTSD.
Mind's general helpline is 0300 123 3393 (Monday–Friday, 9am–6pm). You can also find your local Mind at mind.org.uk/local-minds.
Police Federation Welfare Support
The Police Federation of England and Wales (PFEW) provides welfare support to members, including access to their 24/7 counselling helpline, legal support, and referrals to specialist services. Contact your local Federation rep or visit polfed.org.
A Note on Welfare Content
BlueLineHub follows the Samaritans Media Guidelines for reporting on suicide. We do not publish content that sensationalises, romanticises, or provides detailed descriptions of methods of self-harm or suicide. Any BlueLineHub community content that breaches these guidelines will be removed promptly.
If you are supporting a colleague who is struggling, the most important thing is to listen, take them seriously, and help connect them to one of the services above. You do not need to have all the answers — being present matters.