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Initial response and investigation

Missing persons — Authorised Professional Practice

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Summary

This section of the College of Policing's Authorised Professional Practice outlines the critical initial steps police officers must take when responding to a missing persons case. The primary focus for the first responder is the safety of the missing individual, with immediate assessments of risk impacting the investigation's direction. Officers, designated as initial investigating officers (IIO), must begin efforts promptly by identifying possible locations for the individual and corroborating information collected. They should conduct appropriate searches and intelligence checks using systems like PNC and ViSOR. Continuous reassessment of risk and provision of support to the missing person's family or caretakers are also emphasized. Should any serious crime be suspected or if the missing person is under significant threat, the IIO is advised to notify a supervising officer without delay, ensuring systematic information gathering and engagement of necessary resources is prioritized.

Key principles

  • 1Safety of the missing person is paramount.
  • 2IIOs should begin investigations immediately by checking likely locations.
  • 3Conduct appropriate intelligence and risk assessments continuously.
  • 4Support for family members or caregivers must be considered.
  • 5Notify a supervising officer if serious crime is suspected.

Defined terms

Initial Investigating Officer (IIO)
The officer responsible for the initial investigation in a missing persons case.
PNC
Police National Computer, a system for sharing police information.
ViSOR
Violent and Sex Offender Register, used to manage offenders.

This is a brief, factual summary. The full APP guidance — including operational detail, statutory references and case studies — lives on the College of Policing website. APP is the authoritative source for UK policing practice.

Read the full APP guidance

Source: College of Policing — Authorised Professional Practice · Crown copyright, licensed under Open Government Licence v3.0. Summary fetched 2026-06-27.