Safe and well checks
Mental Health — Authorised Professional Practice
Summary
This section outlines the protocol for conducting safe and well checks, focusing on individuals who may be experiencing mental vulnerabilities. Police officers are mandated to locate at-risk individuals to manage safeguarding concerns. Their primary actions are to find the individual, assess their basic conditions (alive, breathing, conscious), and seek medical escalation when necessary. Officers are not trained to conduct clinical assessments; thus, they serve as facilitators for medical professionals. The guidance specifies coordinating with healthcare services, including potential calls for urgent medical assistance and using the Mental Health Act when appropriate. Officers should consider the advice of healthcare professionals and perform dynamic risk assessments in collaboration with them, particularly in home settings. The page distinguishes the roles of police and health professionals, emphasizing the need for the latter's involvement for formal evaluations and potential detentions under mental health legislation.
Key principles
- 1Police are not trained to conduct clinical assessments.
- 2Officers must ensure the individual's immediate safety and well-being.
- 3Collaboration with healthcare professionals is necessary for follow-up care.
- 4Use of Mental Health Act is permitted under specific conditions.
- 5Dynamic risk assessment is essential for decisions made during checks.
Defined terms
- MHA 1983
- Mental Health Act 1983
- AMHP
- Approved Mental Health Professional
- Vulnerability Assessment Framework
- A tool to support risk assessment and information sharing.
Full guidance
Responding to incidents involving people experiencing mental illness and learning disabilities. Mental health law, mental capacity, recognising vulnerability, AWOL patients, safe and well checks
This page is from APP, the official source of professional practice for policing.
When conducting safe and well checks (also referred to as welfare checks) on people who are vulnerable, the police are required to locate people at risk of harm and seek to manage any safeguarding risks. Sometimes these risks arise from mental vulnerability.
Police officers are required to establish a person’s location and ascertain whether the individual is alive, breathing and conscious (ABC). Police actions are limited to:
finding the individual * calling for medical assessment of people who are found (where necessary) * feeding back this information to the person/organisation that has requested the check
Police officers are neither trained nor equipped to carry out clinical assessments on the mental health or wellbeing of an individual (no matter how urgent the issue is) and it is not appropriate for them to fulfil the role of a healthcare professional.
**Planning for medical care following a ‘safe and well’ check**
Before arrival, police officers deployed to complete a safe and well check require a sufficiently detailed briefing based on the risks associated with the subject when they refused, declined or walked away from medical assistance.
It may be useful for call handling staff to discuss with the professional requesting the check what plans are in place to provide assessment and/or medical care for the individual when they have been located. Plans may include:
call an urgent ambulance and consider mental capacity issues * call the community mental health team and request arrangement of an urgent Mental Health Act 1983 (MHA 1983) assessment * refer to the hospital emergency department (ED) on a voluntary basis or to their GP for follow-up
A healthcare professional doing a visual examination or asking clinical questions may be able to assess a person’s safety and wellbeing, while police officers are only able to advise an individual to seek medical assessment and support. Health and social care professionals (not police officers) have the legal ability to arrange for detention of a person within their own dwelling (if that is felt to be necessary).
**When a person seems to be experiencing mental illness and is in need of care**
If the person is located in a place to which the public have access and appears to be suffering from a mental disorder, police officers may use their power to detain the person for assessment under the MHA 1983 s 136(opens an external website in the same tab) . Using this power will only be necessary, however, if that person is in immediate need of care or control, and it is in their best interests, or for the protection of others. See the MHA s 136 – power to detain a person in a public place.
Under these circumstances the police have two available options.
1. Confirm that the person is immediately safe and well (alive, breathing and conscious) but leave the patient in that known location and refer their whereabouts to the (hospital or medical facility) ward staff. Healthcare staff may then exercise the proper procedures to have an assessment led by an approved mental health professional (AMHP) to detain the person formally under the MHA 1983 and have them (re-)admitted to the ward (if appropriate and necessary). 2. Remain in as close a proximity to the person as the officer is legally able to do and immediately contact a crisis team service for urgent re-assessment under the MHA 1983. Officers cannot force entry to premises for this purpose and require a warrant under the MHA 1983 s 135(2)(opens an external website in the same tab) if consent to enter the premises is not provided – unless life and limb is at immediate risk, when the officer may use powers under the Police and Criminal Evidence Act s 17(opens an external website in the same tab) .
Which of these two is appropriate should be based on the professional opinion of any healthcare staff involved and on a dynamic threat and risk assessment by the police officer based on the circumstances of each case and information available. Relaying risk assessment information to ambulance and healthcare staff may be supported by using the Vulnerability Assessment Framework tool .
When a patient is re-assessed, the AMHP and doctors will determine necessary further follow-up and care.
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Read the full APP guidanceSource: College of Policing — Authorised Professional Practice · Crown copyright, licensed under Open Government Licence v3.0. Summary fetched 2026-06-27.