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Social needs and media considerations

Civil emergencies — Authorised Professional Practice

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Summary

This section of the Authorised Professional Practice outlines the importance of considering the social needs of the deceased and their families during major incidents. It emphasizes the necessity of understanding cultural and faith requirements, and the sensitivity required when approaching these topics. It discusses the role of Independent Advisory Groups (IAGs) in giving communities a voice in police activities and fostering effective partnerships. Additionally, it highlights the importance of a well-coordinated communications strategy, particularly in the context of the increasing use of social media during emergencies, to ensure the public is informed and engaged.

Key principles

  • 1Consider cultural and faith needs of individuals involved in incidents.
  • 2Engage with faith communities and independent advisory groups for better support.
  • 3Develop a proactive communications strategy utilizing social media.
  • 4Ensure timely and clear information is provided to avoid public alarm.
  • 5Include diverse views from various community representatives.

Defined terms

Independent advisory group (IAG)
A group that provides the community a voice in police decision-making and offers advice on partnerships.

This is a brief, factual summary. The full APP guidance — including operational detail, statutory references and case studies — lives on the College of Policing website. APP is the authoritative source for UK policing practice.

Read the full APP guidance

Source: College of Policing — Authorised Professional Practice · Crown copyright, licensed under Open Government Licence v3.0. Summary fetched 2026-06-27.