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Digital Evidence: Preservation and Basic Principles

Digital evidence — from mobile phones and computers to cloud accounts and CCTV — is increasingly central to investigations. This guide covers the four ACPO principles of digital evidence, when and how to preserve devices, chain of custody basics, and when to defer to your force Digital Forensics Unit. It is a foundation guide; digital forensics is a specialist field and operational practice must follow force-specific training.

Unofficial independent resource — always verify with official sources (College of Policing, your force, PFEW).

Who this guide is for

  • Response and investigation officers encountering digital evidence
  • Student officers seeking an introduction to digital evidence principles
  • Officers who need to secure a device at scene before the DFU can attend

What to do first

At scene: photograph the device in situ, note its state (on or off, screen visible), do not operate it, place it in an appropriate evidence bag, and contact your DFU for advice if you are uncertain about seizure or preservation.

Step-by-step guide

  1. 1

    Know the four ACPO principles

    The ACPO Good Practice Guide (now maintained by the NPCC) establishes four core principles. Principle 1: No action taken by investigators should change data on digital devices. Principle 2: Where it is necessary to access original data, the person doing so must be competent and able to explain their actions. Principle 3: An audit trail of all processes applied must be created and preserved. Principle 4: The person in charge is responsible for ensuring the law and these principles are adhered to.

  2. 2

    Preserve before you examine

    Your first obligation is to preserve. Before doing anything else: document the device state (on or off, battery level), photograph it in situ, and do not attempt to access the device unless you are competent and have authority to do so. Switching on a device that is off, or unlocking a locked device, can alter metadata and compromise evidential integrity.

  3. 3

    Seizure decisions

    A device may be seized under a search warrant, under s.19 PACE (general power to seize evidence at scene of a search), or with the consent of the owner. The basis for seizure must be documented. Contact your DFU if you are unsure whether a device falls within the scope of a warrant or what your seizure powers are in specific circumstances.

  4. 4

    Do not attempt forensic examination without specialist training

    Unless you have completed your force approved digital evidence training, do not attempt to extract data from devices. This includes: browsing a suspect phone without proper processes, connecting devices to your own equipment, or attempting to mirror a device. These actions can destroy evidence and undermine prosecution.

  5. 5

    Maintain chain of custody

    Every person who handles a seized device must be documented. Package devices in appropriate bags (anti-static for electronic devices), seal with tamper-evident seals, label with exhibit reference, and complete the continuity documentation. Note the device state at each handover.

  6. 6

    Defer to your DFU for anything complex

    Your force Digital Forensics Unit (DFU) or Computer Crime Unit exists to handle complex digital evidence. When in doubt — about seizure scope, about what data may be held, about how to access a specific device type — contact them before taking action. They would rather advise you in advance than remediate an inadvertent error.

Your rights

  • You have the right to seek specialist guidance from your DFU before taking action on digital evidence
  • You are not expected to have expert digital forensics knowledge as a response officer

Common pitfalls to avoid

  • Switching on a powered-off device at scene to check what is on it
  • Charging a device found with low battery without DFU advice — this can alter data
  • Attempting to access a locked phone without proper authority and process
  • Browsing photos or messages on a device at scene rather than seizing and submitting for examination
  • Failing to document who has had custody of a device at each stage

When to get help

Contact your DFU immediately if: you encounter a device that is on and displaying relevant material, you are unsure whether a device is within the scope of your search authority, or you find devices that may require specialist tools to access.

Related templates & resources

Official sources

BlueLineHub is independent and unofficial. Always verify with the authoritative source below.

  • College of Policing APP — Digital Investigation and Intelligence

    Authorised Professional Practice on digital evidence handling and investigation

    Last checked: May 2026
    Verify on official source
  • NPCC — Digital Forensics Standards

    National policing standards for digital forensics, building on the ACPO Good Practice Guide

    Last checked: May 2026
    Verify on official source
  • ACPO Good Practice Guide for Digital Evidence

    Foundational four-principle framework for handling digital evidence (now maintained by NPCC)

    Last checked: May 2026
    Verify on official source

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Last reviewed: 1 May 2026 · Next review due: 1 November 2026

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