Skip to content

Thames Valley Police and Hampshire Constabulary’s response to IOPC recommendation, June 2020

Factual summary of a published IOPC investigation, covering the incident, key findings and outcome.

All IOPC reports
Published
2020-09-01
Investigation type
directed
Force involved
Thames Valley Police and Hampshire Constabulary

What was investigated

Response to an IOPC recommendation that Thames Valley Police consider what measures can be taken to improve Contact Management Centre resilience and increase support to staff; with particular regard to the practice of 'patching together' Local Policing Area desks.

Key findings

  • Need for improved resilience in Contact Management Centre.
  • Support for staff should be increased.
  • Current practice of 'patching together' Local Policing Area desks is insufficient.

Outcome

Thames Valley Police have acknowledged the recommendations and are evaluating potential measures.

Read the full report on policeconduct.gov.uk

Related on BlueLineHub

Reviewed by the BlueLineHub Editorial Team
Last reviewed: 14 July 2026 · Next review due: 14 January 2027

This is a factual summary of a report published by the Independent Office for Police Conduct. Individuals are referred to exactly as the source report anonymises them. BlueLineHub is independent and not affiliated with the IOPC · Summarised 2026-07-14.