IOPC investigation finds Avon and Somerset Police service was unacceptable following failings in the response to Kelly Faiers’ death

Key findings

• The service provided to the family was unacceptable in relation to three of the seven complaints.
• Officers did not question Mr. Scatchard despite concerns about his behaviour.
• There was a nine-day delay in informing Ms. Faiers' family that Mr. Scatchard was at the property.
• The family was not informed that her death was treated as suspicious until after a missing person appeal had been issued.
• Mr. Scatchard's name was released to media before his offending history was disclosed to the family.
• No organisational learning was identified during the investigation.

Outcome

The investigation found unacceptable service provided by three individual officers, but no evidence of professional behaviour breaches justifying disciplinary proceedings.